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  • 2080. Obtaining an Order of Expungement of Customer Dispute Information from the Central Registration Depository (CRD) System

    (a) Members or associated persons seeking to expunge information from the CRD system arising from disputes with customers must obtain an order from a court of competent jurisdiction directing such expungement or confirming an arbitration award containing expungement relief.
    (b) Members or associated persons petitioning a court for expungement relief or seeking judicial confirmation of an arbitration award containing expungement relief must name FINRA as an additional party and serve FINRA with all appropriate documents unless this requirement is waived pursuant to subparagraph (1) or (2) below.
    (1) Upon request, FINRA may waive the obligation to name FINRA as a party if FINRA determines that the expungement relief is based on affirmative judicial or arbitral findings that:
    (A) the claim, allegation or information is factually impossible or clearly erroneous;
    (B) the registered person was not involved in the alleged investment-related sales practice violation, forgery, theft, misappropriation or conversion of funds; or
    (C) the claim, allegation or information is false.
    (2) If the expungement relief is based on judicial or arbitral findings other than those described above, FINRA, in its sole discretion and under extraordinary circumstances, also may waive the obligation to name FINRA as a party if it determines that:
    (A) the expungement relief and accompanying findings on which it is based are meritorious; and
    (B) the expungement would have no material adverse effect on investor protection, the integrity of the CRD system or regulatory requirements.
    (c) For purposes of this Rule, the terms "sales practice violation," "investment-related," and "involved" shall have the meanings set forth in the Uniform Application for Securities Industry Registration or Transfer ("Form U4") in effect at the time of issuance of the subject expungement order.
    Amended by SR-FINRA-2009-016 eff. Aug. 17, 2009.
    Amended by SR-NASD-2003-200 eff. April 12, 2004.
    Adopted by SR-NASD-2002-168 eff. April 12, 2004.

    Selected Notice: 04-16, 09-33.

    • 2081. Prohibited Conditions Relating to Expungement of Customer Dispute

      No member or associated person shall condition or seek to condition settlement of a dispute with a customer on, or to otherwise compensate the customer for, the customer's agreement to consent to, or not to oppose, the member's or associated person's request to expunge such customer dispute information from the CRD system.
      Adopted by SR-FINRA-2014-020 eff. July 30, 2014.

      Selected Notice: 14-31